ComplyAssistant was founded in 2002 to provide healthcare IT services with a major focus on strategic planning and information privacy and security. The HIPAA final rules were in effect by 2004 and ComplyAssistant began to help numerous healthcare organizations understand how to manage and reduce risk; along with implementation of policies and procedures and their HIPAA program. When the HITECH Act was passed in 2009, ComplyAssistant expanded its services to include Meaningful Use (MU). A number of healthcare organizations began to rely on ComplyAssistant’s expert resources to help guide them towards risk reduction and attestation readiness.
It was also during 2009 that ComplyAssistant began development of its cloud compliance management portal (“software”). ComplyAssistant’s goal was to provide healthcare compliance solutions comprised of both software and services. Today, many healthcare organizations rely on ComplyAssistant for compliance solutions with options for software, service, or both. While our core services still focus on HIPAA and MU, our software is designed to handle any healthcare regulation. Our target market, therefore, includes the following areas within healthcare organizations: compliance, risk, legal, audit, IT, privacy, security, clinical, finance, and quality.
Our business model also includes development of business partner relationships. Our typical partners include organizations that use our software to efficiently deliver services to their clients, organizations that provide group purchasing options to their members (e.g. Greater New York Hospital Association), and organizations that offer collaborative products and services. As a result, our clients are able to rely on ComplyAssistant to provide comprehensive solutions to their challenges and needs.
As the scope of healthcare compliance requirements and risk continues to grow, the typical level of resources in many healthcare organizations remains static. This combination results in the highest risk of all, namely that there are not enough resources being applied to reduce risk and meet increased challenges. From a HIPAA and MU standpoint, the results can be seen in the number of large breaches of identifiable health information, and the number of MU attestations that are at risk due to a lack of evidence, especially in regards to the MU measure that requires an information security risk analysis. Our clients, therefore, continually look to ComplyAssistant to help them “Prepare and Protect” their organizations and typically consider us to be an extension of their own governance and oversight.
We look forward to the future knowing that healthcare compliance challenges and needs will continue to grow, and that ComplyAssistant has the enterprise solutions for our clients and business partners.